Last updated: 9 August 2026
Sammys Aesthetics Beauty & Training is operated by Sammy’s Cosmetic Aesthetics Ltd, company number 14232420, registered at 56 Main Road, Galgate, Lancaster, LA2 0LB.
We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, why we use it and the rights you have under UK data-protection law.
Information We Collect
We may collect:
- Your name, address, email address and telephone number
- Account login and profile information
- Order, payment and billing information
- Details of courses purchased or accessed
- Course progress, quiz results, assessments and certification records
- Messages, enquiries and customer-support communications
- Marketing preferences
- Technical information, including your IP address, browser, device and website activity
- Information collected through cookies and similar technologies
Payment-card information is processed securely by the payment provider displayed at checkout. We do not normally receive or store your complete card details.
How We Use Your Information
We use your information to:
- Process orders and payments
- Create and manage student accounts
- Provide access to purchased courses and learning materials
- Record course progress, assessments and certification
- Respond to questions and provide customer support
- Send essential information about orders, accounts and courses
- Prevent fraud and maintain website security
- Meet accounting, tax, legal and regulatory obligations
- Improve our website, store and training services
- Send marketing communications where you have consented or where otherwise permitted by law
Lawful Bases
We process personal information when:
- It is necessary to fulfil a contract, such as providing a course you have purchased
- We must comply with a legal obligation, including accounting and tax requirements
- We have a legitimate business interest, such as maintaining security, preventing fraud and improving our services
- You have provided consent, including for certain marketing activities and non-essential cookies
You may withdraw your consent at any time.
How We Share Information
We may share information with trusted providers that help us operate our business, including:
- WordPress, WooCommerce and course-management technology providers
- Website hosting and technical-support providers
- Payment providers, including Klarna and the card-payment processor displayed at checkout
- Email, communication and customer-support providers
- Analytics and marketing providers where you have accepted the relevant cookies
- Accountants, professional advisers, HMRC, regulators or law-enforcement authorities where required
These providers may only use your information to perform the services requested or meet their own legal obligations.
We do not sell your personal information
How Long We Keep Information
We keep information only for as long as reasonably necessary.
Order and financial records will generally be retained for up to seven years to meet tax and accounting requirements. Student progress, assessment and certification records may also be retained where necessary to confirm training achievements.
Marketing information is retained until you unsubscribe or withdraw consent. Other information is deleted or anonymised when it is no longer required.
Cookies
Our website uses cookies and similar technologies to:
- Operate the shopping basket and checkout
- Keep users signed into their accounts
- Remember preferences
- Maintain website security
- Understand website performance
- Support analytics or marketing where consent has been given
Strictly necessary cookies may operate without consent because they are required for the website to function. Non-essential cookies should only be activated after you have made a choice through our cookie banner.
You can update your cookie preferences or block cookies through your browser. Blocking essential cookies may prevent parts of the store or student area from working correctly.
Please see our separate Cookie Policy for further information.
Marketing
We will only send marketing communications where we have a lawful reason to do so. You can unsubscribe at any time by using the link within an email or contacting us directly.
Service messages about purchases, course access, account security or certificates are not marketing messages and may still be sent when necessary
Security
We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No internet-based service can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and should contact us if you believe your account has been accessed without permission.
Your Rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information
- Ask us to correct inaccurate or incomplete information
- Request deletion of your information
- Request restriction of processing
- Object to certain uses of your information
- Request transfer of information in a portable format
- Withdraw consent at any time
- Object to direct marketing
To exercise your rights, contact us using the details below. We may need to verify your identity before completing a request.
Automated Decisions
We do not normally make decisions that produce legal or similarly significant effects using solely automated processing. Payment providers may conduct automated security, eligibility or fraud checks under their own privacy policies.
Children’s Privacy
Our store and academy are not designed for children under 16 to create accounts or make purchases independently. A parent or legal guardian should contact us before providing information on behalf of someone under 16.
External Links
Our website may link to external websites. We are not responsible for the privacy practices or content of other organisations, and you should review their privacy policies before providing personal information.
Changes to This Policy
We may update this policy when our services, technology or legal obligations change. The latest version will be published on this page with the date of the update.
Contact Us
For questions about this policy or how we use your information, contact:
Sammy’s Cosmetic Aesthetics Ltd
Trading as Sammys Aesthetics Beauty & Training
56 Main Road
Galgate
Lancaster
LA2 0LB
Email: sales@sammyscosmeticaesthetics.co.uk
Telephone: 01524 752277